Privacy Policy
Your privacy is important to us. Learn how cleaningprofi collects, uses, and protects your personal information.
Read Our PolicyInformation We Collect
At cleaningprofi, we collect information to provide you with the best cleaning services possible. The types of information we collect include:
-
Personal Identification Information: Name, email address, phone number, and mailing address when you request our services or contact us.
-
Service Preferences: Cleaning frequency, specific requirements, property details, and scheduling preferences to customize our services.
-
Payment Information: Billing address and payment method details necessary for processing transactions securely.
-
Website Usage Data: IP address, browser type, pages visited, and time spent on our website to improve user experience.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our cleaning services. Specifically, we use your information to:
Service Delivery
Schedule and perform cleaning services according to your preferences and requirements.
Communication
Send service confirmations, appointment reminders, and respond to your inquiries and requests.
Payment Processing
Process payments securely and maintain billing records for our services.
Service Improvement
Analyze usage patterns to improve our services and develop new offerings that meet your needs.
Information Sharing and Disclosure
We Do Not Sell Your Data
cleaningprofi never sells, rents, or trades your personal information to third parties for marketing purposes.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and delivering services.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety of our users.
Third-Party Service Providers
We work with carefully selected third-party providers who help us deliver our services:
- Payment Processors: Secure payment processing for transactions
- Communication Services: Email and SMS services for service notifications
- Analytics Providers: Website analytics to improve user experience
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Controls
We limit access to personal information to employees who need it to perform their job duties.
Regular Audits
We conduct regular security audits and assessments to ensure our protection measures remain effective.
Your Privacy Rights
Right to Access
You have the right to request information about what personal data we have collected and how we use it.
Right to Correction
You can request that we correct or update any inaccurate or incomplete personal information we have about you.
Right to Deletion
You may request that we delete your personal information, subject to certain legal obligations and exceptions.
Right to Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You may object to the processing of your personal data for certain purposes, including direct marketing.
Right to Restrict
You can request that we restrict the processing of your personal data under certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in our contact section. We will respond to your request within 30 days and may require additional information to verify your identity.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and address any concerns you may have.
Phone
+420 775 750 740Address
Mášova 733/17
602 00 Brno
Czech Republic
Business Hours
Monday - Friday: 08:00 - 18:00
Weekend: Closed
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
Email Notification
We'll send an email to the address associated with your account.
Website Notice
We'll post a prominent notice on our website.
Effective Date
All changes will include an effective date.
Current Policy Information
This Privacy Policy was last updated on December 2024 and is effective immediately. We encourage you to review this policy periodically to stay informed about how we protect your information.
By continuing to use our services after any changes to this policy, you acknowledge that you have read and understood the updated terms.