Cookie Policy

Your privacy is important to us. This policy explains how cleaningprofi uses cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners.

When you visit cleaningprofi.com, we may send one or more cookies to your device. These cookies help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve our services and user experience
  • Provide personalized content and advertisements
  • Analyze website traffic and performance

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.

  • Session management
  • Security and authentication
  • Shopping cart functionality
  • Contact form processing

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve website performance.

  • Google Analytics tracking
  • Page load times monitoring
  • User behavior analysis
  • Error tracking and reporting

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

  • Language preferences
  • Location settings
  • Display preferences
  • Recently viewed services

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertisements or limit the number of times you see an advertisement.

  • Google Ads remarketing
  • Facebook Pixel tracking
  • Conversion tracking
  • Audience targeting

How We Use Cookies

Service Improvement

We use cookies to understand how our visitors interact with our website, helping us to improve our services and user experience.

  • Analyze website traffic patterns
  • Identify popular content and services
  • Optimize page loading speeds
  • Fix technical issues and bugs

Personalization

Cookies help us remember your preferences and provide a more personalized experience when you return to our website.

  • Remember your service preferences
  • Customize content based on location
  • Show relevant cleaning packages
  • Maintain login sessions securely

Customer Support

We use cookies to improve our customer support services and ensure you receive the best possible assistance.

  • Track support ticket progress
  • Remember your contact preferences
  • Provide contextual help
  • Facilitate live chat sessions

Security & Compliance

Cookies help us maintain the security of our website and ensure compliance with data protection regulations.

  • Authenticate user sessions
  • Prevent fraudulent activities
  • Comply with legal requirements
  • Protect against cyber threats

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use several third-party services that may set cookies:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics sets cookies to track visitor usage.

Privacy Policy: Google Privacy Policy

Google Ads

Google Ads uses cookies to serve advertisements on Google services and across the web. These cookies help us measure advertising effectiveness.

Opt-out: Google Ads Settings

Facebook Pixel

Facebook Pixel helps us measure the effectiveness of our advertising by tracking conversions and building audiences for future campaigns.

Privacy Policy: Facebook Privacy Policy

Chat Support Widgets

We use third-party chat widgets to provide customer support. These services may set cookies to function properly.

Check the respective service provider's privacy policy for more information.

Managing Your Cookie Preferences

Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from all websites
  • Block cookies from specific sites
  • Receive notifications when cookies are set
  • Clear all cookies when you close the browser

Browser-Specific Instructions

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Opt-Out Tools

You can opt out of specific tracking technologies:

Google Analytics Opt-out

Install the Google Analytics Opt-out Browser Add-on

Install

Facebook Ads Settings

Manage your Facebook advertising preferences

Manage

Important Note

Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Cookie Retention

Different cookies are stored for different periods of time:

Cookie Type Retention Period Purpose
Session Cookies Until browser closes Basic website functionality
Persistent Cookies 1-2 years Remember preferences
Analytics Cookies 2 years Website performance tracking
Marketing Cookies 1 year Advertising optimization

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

How We'll Notify You

  • Post the updated policy on our website
  • Update the "Last Updated" date at the top of this policy
  • For significant changes, we may send email notifications
  • Display a prominent notice on our homepage

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us About Cookies

Questions About This Policy?

If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us.

Mášova 733/17, 602 00 Brno, Czech Republic
Mon-Fri: 08:00-18:00

Data Protection Officer

For specific requests regarding your personal data and cookie usage, you can also contact our Data Protection Officer.

Your Rights Include:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing

Last Updated: | Privacy Policy | Terms of Service